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Group bookings with Worldspan Groups Bridge

This is a step by step group booking guide for Worldspan users.

If you are a Worldspan user it is necessary that we create a profile for you before you request a group for the first time.

Please complete the "Group Access Request" form after logging into the 'My SBC' section of Speedbird Club.

The creation of your profile will take approximately 10 days. You will receive notification by email as soon as your registration has been completed.

For complete details regarding group booking procedures with "Worldspan Airline Bridge" please refer to the following prompt card (set up by Worldspan).

Group rate requests:

1. @BAC@LOGON Select BA Drop Through

2. @A10JUNLONNYC Basic availability entry

3. @020G2 Request 20 seats in G-class from line

4. @-C/20WORLD TRAVEL/USAGROUP Add number in group, agency name and group name

5. @-@C/WORLDTRAVEL/NEWGROUP To amend group name (note this is only possible in PNR creation)

6. @G*C To move agency profile into booking

7. @3SSR GRPF BA ADHOC GROUP Add SSR with "ADHOC GROUP"

8. @7T/OK Ticketing entry

9.
.@6 MR SMITH
Add received from field

10. @*R Display all PNR elements including individual names

11.
@QEP/ZRHBA07R1/87
Queue PNR to British Airways

NOTE: Do not add any remarks to the booking except in the following situations:

a. Requesting over 99 seats - Request 99 seats and add the following remark:
@5 TCP120 (specifying the number of seats required)

b. Travel Date outside of system range - Request for another date and add the following remark:
@5 DATE 20NOV05 - 27NOV05 (specifying the dates required)

c. Pre-agreed special rates (Schools and Tours, Corporate, Readerships) - add the following remark:
@5 PREAGREED GROUP RATE EUR125 (specifying the agreed rate of EUR 125)

d. Requesting additional servicing (add on requests, special requests) - add the following remark:
@5 free format

Do not add any free format remarks until you have obtained a group quote.

Confirming the quoted rate:

British Airways will reply by sending the PNR back to your queue. When you have accepted the quote, add the following remark and queue back:

1. @5 KK EUR125+TAX (if tax is not included) Add remark confirming the quoted rate of EUR125 (use your local currencies)

2. @5 KK EUR125 INCL XT (if tax is included) Add remark confirming the quoted rate of EUR125 (use your local currencies)

2.
@QEP/ZRHBA07R1/87
Queue PNR to British Airways

It is strictly forbidden to book groups space directly in the normal availability display. All groups bookings must be requested as above including small incremental requests to existing bookings. British Airways groups department will then confirm or counter your request.

Ticketing

Please issue e-tickets whenever possible.

Entries:

1. EZ To issue e-tickets

2. EZ#N1-9 To issue e-tickets for passengers 1-9

3. EZ#N10-18 To issue e-tickets for passengers 10-18

Important note:

At present there will be no passive booking returned after you have ended or queued the booking.

YOU MUST NOT create a separate passive for your group bookings as this will cause you huge problems when you have to issue tickets using LEND.

Contacts

Should you need any further information on Worldspan Group Bridge please contact:

Your Worldspan helpdesk

or
Our local BA groups department.

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